In what ways can #HealthIT work w/physicians to improve the #EHR experience? What would you change? #HITsm

This is a great question, and I’m glad that people are asking! One of the biggest frustrations physicians have is that we feel like we were left out of a lot of the important decision making conversations in regard to EHR adoption. Now we have systems that were mostly chosen for us and we’re trying to make the best of it.

So, my first answer is to keep asking front-line physicians questions. I believe there needs to be a continuous feedback loop as to what our needs are, what is working, and what is not. Another great question to ask regularly would be, “how can we design Health IT to augment your clinical experience?”. Then, make sure it really does work for us before rolling it out on any kind of scale. Remember that we are all unique, and one-size-fits-all solutions fit nobody very well.

My co-founder and I started a company that automates repetitive tasks in the EHR because we got tired of pushing the same buttons over and over again. But, what if the system was designed from the ground up with the way a physician thinks in mind? What if you put that together with the metrics that are important to quality care? What if a primary goal of your EHR was to make you life simpler? Future EHR’s are going to be much better embraced when they are built with ideas like this at their core.

I think it’s time for EHR vendors to get into the trenches. I would like to see more R&D labs with clinicians and tech teams working side-by-side as they see patients in the real world setting. That’s how you find out what actually works best where the rubber meets the road. It’s also how you find out where the wheels come off. I would love to see an automation platform like SwiftWire integrated into EHR’s so more of us can get our work done with less effort. That would be real innovation!

To summarize, these are my three big ideas:

  1. Keep asking us questions, develop feedback loops, and iterate changes
  2. Cooperative R&D labs between Health IT and physicians (leverage everyone’s best experience and intelligence)
  3. Integration of solutions that make our work faster and easier
  4. Thanks for asking my opinion. Hit me up anytime with more questions or comments.



0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *